Technology Meets Empathy !

Your Customer Experience Management Partner

Listen the Voice of your Customer (VoC)

Introducing CASS, Inteliment’s powerful survey engine designed to help you manage and enhance experiences effortlessly. Whether it’s customer or employee feedback, CASS captures insights across all touchpoints, turning data into strategic actions. With built-in AI/ML capabilities, CASS empowers you to improve loyalty, refine your CX strategies, and address issues proactively for long-term success.

Core Features: Don't Just Analyze.

Automated Workflows

Set up once; CASS autonomously manages survey data and Analysis

Data Integration

Consolidate feedback from all channels for a holistic performance overview.

Instant Dashboards

Real-time dashboards provide immediate insights for informed decisions.

Flexible Analysis

Tailor results to emphasise relevant business topics.

Multi-Persona Support

Customers: Enhance experiences at every interaction.

Employees: Boosts engagement and management effectiveness.

Strategy Teams: Designs products that resonate with customers.

Experience-Management-Tool-Inteliment

Value Proposition

CASS is more than a feedback tool; it’s a change engine. By blending intelligent data collection with robust analytics, CASS turns customer and employee voices into catalysts for strategic decision-making, driving enhanced experiences for organizational growth.

Improved Customer
Experience

Consistent interactions across all channels.

Faster Decision-
Making

Quickly adapt to changing customer needs.

Enhanced Customer
Loyalty

Enhance relationships with effective issue resolution.

Proactive Issue
Resolution

Identify and fix issues before they affect customers.

Hear from Industry Leader

CASS has revolutionized our experience management. Its insights enhance our customer interactions and streamline our processes. We’ve seen a significant boost in satisfaction and strategy. I highly recommend CASS!!

CEO & Founder

Global Enterprises

WHY
INTELIMENT

Expert Data Analytics

Inteliment turns data into strategic value through AI/ML technology.

Innovation-Driven CX

Reshape your customer experience with cutting-edge solutions.​

CASS Accelerator

A key tool in Inteliment's suite, driving CX improvements.

Feedback to Action

Capture and transform feedback into impactful strategies.

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